Support Center

Pocket Mine: FAQ

  • Fishing Break purchase not working

    I purchased the "Doubler" package for $6.99 but the coin doubler is not working. It now shows the &...

    0 Community Answers Jun 13, 2017 11:56AM EDT
  • Preparing subsystems...

    Pocket Mine keeps hanging at "Preparing subsystems..." Eventually, the app finally crashes and disa...

    1 Community Answer Aug 24, 2015 12:00PM EDT
  • Crash again

    It seems like every time I update this game it does this. I see the title screen for a second or two & the...

    0 Community Answers May 20, 2015 07:49PM EDT
  • Will not load

    Stuck on loading subsystems since update

    0 Community Answers Apr 20, 2015 12:37AM EDT
  • Invisible rows in both Pocket Mine and Pocket Mine 2

    My Black Berry Q5 just updated the OS and now pocket mine 1 & 2 installed from either Amazon of the Google...

    1 Community Answer Mar 28, 2015 04:56PM EDT
  • Won't let me

    When I click on upgrade your engery to 5 to 8 button it doesn't do anything, help please

    0 Community Answers Feb 01, 2015 04:39PM EST
  • invites

    How come I can not connect to my facebook friends

    0 Community Answers Jan 30, 2015 02:50AM EST
  • Can't ask/give my friends a gift

    I can neither give or ask mu friends any of artifacts. I gave full permissions on facebook. still no luck. Am ...

    2 Community Answers Jan 26, 2015 01:37AM EST
  • Extreme Roadtrip 2 login

    Hi. I played your game but then deleted it, i was logged on the my facebook. I deleted it, but i downloaded it...

    3 Community Answers Jan 25, 2015 11:53AM EST
  • Crash again

    The Vault crashed again right at start lost 2 lives. Gktj5234

    0 Community Answers Jan 10, 2015 01:06PM EST
4a4b2bdf60197bc467f4db703150583b@roofdog.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete